Delivery & Returns

FREE DELIVERY
IKIGAI LABELS guarantees all worldwide delivery is free.
Please note: free delivery does not include possible import duties and/or VAT charges incurred upon importing the online order to your country.
Free delivery does not include free return. This is for the cost of the consumers.

DELIVERY TIME READY TO SHIP PRODUCTS

All ready to shop products are delivered within 1-12 working days after order placement. 

As soon as you place an order on this webshop, IKIGAI LABELS will inform the  brand(s). The brand will deliver the order directly to you, within the following business days:

  • 1 - 5 business days if the brand and you are based in the same continent;
  • 1 - 12 business days if the brand and you are based in different continents. 

DELIVERY TIME MADE TO ORDER PRODUCTS
a made to order product means that the product is sewed on demand. Therefore, is takes 2 - 4 weeks to be exclusively made for you before it will be shipped. 

RETURNS
We hope you are very happy with your item, but if you for any reason decide not to keep it, you may return unused articles within 14 days of receipt.
Goods must be returned undamaged, unused and with their labels attached.
Online orders can’t be returned to other stores.


Important note: to return your order, please send the package to the address of the brand where it came from (not to IKIGAI LABELS!)
Once the brand receives your return, all goods will be inspected. Articles must be returned undamaged and with their labels attached. Any item in unsuitable condition will be sent back to you.

REFUNDS
A refund of the returned goods will be made within 14 days to the card you used for the original purchase. We recommend using a postal service that insures the value of your returned products or gives you a proof of posting.

Returns are not free. All returns are on cost on the consumer, because we try to have the less returns as possible. \We do our best to give a s much info about the product you need. Let's be conscious before buying and shipping.


ANY QUESTIONS? 
If you have any questions or concerns with your order, please write to us at: hello@ikigailabels.com. Or give a call at: 0031-653786705. 

Thank you for buying at IKIGAI LABELS. 
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